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Century Laundry Policies


We charge a flat $7.95 ground shipping fee for all orders, except for items that are heavy or bulky.

Free shipping is available for orders over $200, except for heavy or bulky items. Orders shipped outside the continental United States are subject to additional shipping fees.

Return and Exchange Policy

Century Laundry will accept returns or exchanges within 90 days of purchase, except for special order parts and electrical or electronic parts or assemblies.

Century Laundry Return Requirements:

  1. Parts must be returned to Century Laundry within 90 days of purchase.
  2. All returns require proof of purchase.
  3. Returned parts or products must be in good condition in the original packaging. Parts that have been installed in a machine are not eligible for return.
  4. You must call (800) 319-8988 to receive an RMA number and return shipping information. Please have the following information when calling:
    • Date of purchase and original invoice or order number
    • Part number(s)
    • Reason for return
  5. Electrical parts are not returnable.
  6. All shipping costs are the customer's responsibility on returned items. Shipping costs will not be refunded on returns.
  7. Special order and non-stock items will incur a 15% restocking fee.
  8. No returns on discontinued items.
  9. No returns on items shipped Internationally.
  10. Misused parts will be returned to the sender at the senders cost.

Shipping Address:

Century Laundry, Inc.
Attn: Parts Returns
12020 Garfield Ave
South Gate, CA 90280

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